Refund policy

DUE TO THE NATURE OF OUR PRODUCTS, ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS, EXCHANGES, OR OFFER REFUNDS UNDER ANY CIRCUMSTANCES. EACH ITEM, MYSTERY BOX OR MYSTERY BAG IS SOLD NEW AND 'AS-IS.' BY COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS. 

NO CANCELLATIONS OR MODIFICATIONS.

ONCE AN ORDER IS PLACED, IT CANNOT BE CANCELLED, MODIFIED, OR REFUNDED. PLEASE DOUBLE-CHECK ALL ORDER DETAILS PRIOR TO CHECKOUT. 

 

CHARGEBACKS AND PAYMENT DISPUTES

BY PURCHASING FROM FROSTY BLING AND MYSTERY THINGS, YOU AGREE NOT TO INITIAGE ANY CHARGEBACKS OR PAYMENT DISPUTES THROUGH YOUR BANK, CREDIT CARD COMPANY, OR PAYMENT PROCESSOR. ANY CHARGEBACK OR DISPUTE FILED AFTER AGREEING TO THIS POLICY WILL BE CONSIDERED A BREACH OF THESE TERMS.

 

DAMAGED OR LOST SHIPMENTS

WE TAKE GREAT CARE IN PACKAGING YOUR ORDER. IN THE RARE EVENT THAT YOUR ITEM IS DAMAGED DURING SHIPPING OR LOST IN TRANSIT, PLEASE CONTACT THE SHIPPING CARRIER DIRECTLY TO FILE A CLAIM. WE ARE NOT RESPONSIBLE FOR DAMAGES OR DELAYS CAUSED BY THIRD-PARTY CARRIERS.

 

AGREEMENT TO TERMS

BY COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS NO RETURN, NO REFUND, AND NO CHARGEBACK POLICY.